Due to the nature of our online site, and the product listed “Withdrawal-Ease.com” has a no return policy for any product that has been opened. Any product that has been damaged in the process of shipment will be exchanged for a new product after visible proof of damage has been acquired by Withdrawal-Ease.com and it has been determined that the product has been damaged as opposed to opened or tampered with. No cash refunds will be allowed as this product has been produced and manufactured in a sterile environment and after opening cannot be re-packaged while complying with our safety guidelines for safe packaging. The Return policy can be amended on a case by case basis under the sole discretion of Withdrawal-Ease.com and its owners. Please contact us at info@withdrawal-ease.com to inquire about any further information on our return policy.